Shore Consulting Training and Equipment
Warranty Statement and Return Policy
Effective January 2025
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At Shore Consulting, we are committed to providing high-quality training and equipment in partnership with Bellman & Symfon. We stand behind our products and services, and this document outlines the warranty and return policy that applies to equipment sold by Shore Consulting.
Limited Warranty Coverage
Bellman & Symfon offers a limited warranty that covers defects in materials and workmanship. This warranty is valid for two (2) years from the date of original purchase, unless otherwise specified for a particular product.
How to Make a Warranty Claim
If you experience an issue with your product:
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Consult the User Manual
Begin by reviewing the troubleshooting section of the user manual to resolve any basic issues.
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Contact Shore Consulting Training and Equipment
If the problem persists, reach out to the Shore Consulting Training and Equipment.
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Provide Proof of Purchase
You will be required to submit the original sales invoice as proof of purchase in order to process the claim.
For more information about product-specific warranty coverage, please visit Bellman & Symfon’s website or contact Shore Consulting support.
Warranty Exclusions
The following are not covered under this limited warranty:
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Normal wear and tear
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Misuse, mishandling, or abuse
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Unauthorized modifications or alterations
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Damage resulting from accidents or environmental factors
Return Policy
We want you to be completely satisfied with your purchase. If you need to return a product:
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Return Period: Products may be returned within 30 days of delivery.
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Condition: Items must be in their original, unused condition with all accessories and packaging intact to be eligible for a refund or exchange.
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Damaged Shipments: If your package arrives damaged, we recommend refusing the delivery and notifying Bellman & Symfon or Shore Consulting immediately for assistance.
If you have any questions about our warranty or return policies, please contact Shore Consulting Training & Equipment directly. We are here to help.