Headphones

Shore Consulting Training and Equipment – Warranty Statement and Return Policy
Effective January 2025

​

At Shore Consulting, we are committed to providing high-quality training and equipment in partnership with Bellman & Symfon. We stand behind our products and services, and this document outlines the warranty and return policy that applies to equipment sold by Shore Consulting.

Limited Warranty Coverage

Bellman & Symfon offers a limited warranty that covers defects in materials and workmanship. This warranty is valid for two (2) years from the date of original purchase, unless otherwise specified for a particular product.

How to Make a Warranty Claim

If you experience an issue with your product:

• Consult the User Manual
  Begin by reviewing the troubleshooting section of the user manual to resolve any basic issues.
   

• Contact Shore Consulting Training and Equipment
  If the problem persists, reach out to the Shore Consulting Training and Equipment.
   

• Provide Proof of Purchase
  You will be required to submit the original sales invoice as proof of purchase in order to process the claim.
   

For more information about product-specific warranty coverage, please visit Bellman & Symfon’s website or contact Shore Consulting support.

 

Warranty Exclusions

The following are not covered under this limited warranty:

• Normal wear and tear
   

• Misuse, mishandling, or abuse
   

• Unauthorized modifications or alterations
   

• Damage resulting from accidents or environmental factors
   

Return Policy

We want you to be completely satisfied with your purchase. If you need to return a product:

• Return Period: Products may be returned within 30 days of delivery.
   

• Condition: Items must be in their original, unused condition with all accessories and packaging intact to be eligible for a refund or exchange.
   

• Damaged Shipments: If your package arrives damaged, we recommend refusing the delivery and notifying Bellman & Symfon or Shore Consulting immediately for assistance.
   

If you have any questions about our warranty or return policies, please contact Shore Consulting Training & Equipment directly. We are here to help.

We offer a simple, flat-rate shipping fee for all orders, both domestic and international.

• Domestic Shipping (within the United States): $20 flat rate

• International Shipping: $20 flat rate

All orders are processed within [insert your processing time, e.g., 3–5 business days] and shipped via a reliable carrier. You will receive a tracking number once your order has shipped.

Please note that international orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient.

If you have any questions about shipping or delivery, feel free to contact us